Facebook “Account Unavailable due to site maintenance”
415For a site that currently has an Alexa traffic ranking of 5, this is pretty dumb. It’s almost as bad as the sporadic errors on myspace. Site maintenance? Really? At 10:45am on a Tuesday? Come’on.. give me a break. Facebook is one of the busiest sites on the net and you disable my account for “a few hours” in the middle of the day? I’d expect they would be able to release code with a “flip of the switch”. If not, I’d expect downtime to be scheduled and during times of minimal traffic.
Hi I'm Nick Bartlett and thanks for visiting my blog. I'm not much of a writer; many of my posts are short and to the point while others are meant to be a reference for myself and other web developers.
Oh and what the hell are cookies anyways?
Did anyoone ever get their account back? Mines has been locked for a week now?
Dave
if mine stays locked imma be so pissed !
my account has been under maintanence for over 36 hours now. so that server must be screwed lol. the strange thing i have found is that any tags on friends pics of me have vanished ,and my name has vanished from the rlationship status of my girlfriend
does this maintanence mean my relationship is now over? as well as my facebook profile lol
Arguing on here is like special olympics.. even the winner LOSES
i’m having the same problem for 72 hours now.
so annoying
7 days, no facebook
Friends stated if they clicked my profile they would receive the profile is temporarily unavailable. Today my girl informed me that all tags of me have been removed as well as our relationship status.
This is some BS facebook… 7 days.
I’m having the exact same problem. Each time I try to log in, it says
“Account Unavailable
Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours. We apologize for the inconvenience.”
This began on Sunday for me. At first, when friend’s searched me it said
“Profile Unavailable
Sorry, this profile is not available at the moment. Please try again shortly.”
However, then, slowly, I began to dissapeer off facebook. First I lost my profile pictures from things in the “Highlights” section and then, my name was not there when it had my photos in this section. After this, I was no longer on friends lists and couldn’t be found when searching me.
I’m not entirely sure what the problem is, however, I created a new account so I could stay on facebook but I will keep checking my normal facebook page incase it works.
(P.S. today, my friend told me that she knows someone who had this problem and it took around a week to get it sorted. Fingers crossed it sorts itself out for us all)
I highly recomend everyone to file a Better Buisness Bureau report and mark the stars accordingly!
http://sanjose.bbb.org/Business-Report/Facebook-223670
DONE. do it, do it.
I face it the same way you did. but to make it worst.. after 5 days I still cannot access my facebook account
meee toooo!! havent been able to log in since saturday my photo or name is not showing up in friends lists so getting worried its all been deleted??!! i can acess the home page on my phone but cant change my status and its says i have no friends
cannot see anything else.
i cant even create a new account as it says there is already an exsisting account to this email, i only have the one account and use it regularly, im gutted lost without the world of fb where am i meant to get my gossip from!!!!! hope its fixed soon!!
I’VE BEEN LOCKED OUT OF MINES SINCE SATURDAY AND ITS WAT FRIDAY THATS ALMOST BEEN A WEEK I’VE BEEN WITHOUT FACEBOOK FOR SOME REASON ITS NOT LETTING ME ON AT ALL AND IM GETTING REALLY UPSET ABOUT THIS I DONT WANNA MAKE A NEW ONE BECAUSE I WUD HAVE TO GET LIKE 1,000 SUNTHIN FRIENDS BACK AND I CANT DO IT..I JUST WANT WATEVER THE PROBLEM IS TO BE FIXED SO I CAN GET BACK TO FACEBOOK.!!!!!! =((…
day 8 for me… this is ridiculous. *sniff*
so glad i have two fb pages but the one thats down has all my games… totally sucks!
I suggest everyone ask their friends to send a message to Mark Zukerberg, owner of Facebook and ask him when is he going to fix the problem. Maybe his page will shut down and he’ll understand how we feel.
still not fixed
All I can see here is complaint after complaint after complaint…. about people having problems getting into their Facebook account. I have not been able to get in for a few days with the following error message, “Account Unavailable
Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours. We apologize for the inconvenience.” I hear all this complaining, is anyone in that Facebook cloud-in-the-sky doing anything about it?? A few hours?? A few days??? The biggest web site in the world, is someone on top of this??
Richard
its just happend to me i have never had any probs with fb reallly other than the few minor things ie appplications not loading due to maintance . ive never not been able to log in i hope fb sorts it out soon which i suspect it will .. my question if that mike hates fb that much y bother looking on this thread stupidness ….
How about this problem? Sometimes I’ll get the “Site Maintenance” apology, and sometimes Facebook’ll let me in. BUT…
1) I can’t search for, or find any of my friends
2) Anytime I go to a friend’s profile, I’m “locked out” – there’s a Remove from Friends option, a profile pic, and the message ” does not share certain information with everyone.” And it’s not friends who’ve blocked me, but friends whose pages I’ve been able to access before.
can you people quit saying you’re having the same problem and someone post a solution or something they know! So irritating going through a whole forum of people saying they have the same problem!!
How long is the site going to be down? Myspace must be better, but idiots stick w/ FB. Why?
It apparently doesn’t have to do with servers or ISPs, because I can sit here and it will give me the “site maintenance” error on my logon; however, I can log on to my brother’s account and my friend’s account right here, from the same server.
Also – it gives me errors and tells me my friends are (0) sometimes but I can log on to someone else’s account and see all my info.
Facebook sucks.
The whole concept is sort of stupid anyway. If I haven’t spoken to someone in 20 years, why do I need to know they took their dog to the vet today or that they are cleaning out their gutters, or that their iced tea tastes great on this sunny day. Who has time for it? And who has time for all these farm games and cartoon stuff?
I’m going to keep my myspace because it’s just so much more normal and I have not had any problems.
I had this problem too and then they fixed it.
My question is: How many of you you had this problem in late Sept. and early Oct. 2009 have now had your Facebook page hijacked?
Mine was yesterday and I didn’t give my password to anyone, didn’t add new apps since I got access back, and run Antivirus, Antispyware, Malware, etc. on my PC each night, and my email account wasn’t compromised…. So, that leads me to one thought…
The “down for maint.” issue wasn’t a hardware problem at all. Facebook had an intrusion and everyones account that was affected by it may have been compromised… Of course Facebook won’t tell us that if we ask, but that’s the only logical explaination.
I have facebook. I’m still not able to log in fro my laptop due to site maintenance error. Tried everything. I don’t use facebook very much but now I’m not worried anymore reading all of your guy’s comments. It seems it just an error not like a hacker hacked my account.
I have this problem right now, and I dont know why, and of course I cant call or email anyone. WTF am I supposed to do, wait it out?
I hope it happen to my acount, too later..
I got same problem here,. is that really need a month to be fixed??
Better Business Bureau? Really?
What does Facebook charge you to use it?
this is not only mean, but also stupid remark (“What does Facebook charge you to use it”). Do you really think FB allows you to create/use account for charity purpose?
ditto what olia said. personally, i pay money to advertise my facebook fan page for my business, which i cannot administer since i am locked out. and i pay money for the stupid games. so yes, i pay money, and they should fix this problem. jerk.
Suggestion: Try m.facebook.com That worked for me when Facebook wouldn’t let me login.
still the same i cannot log in
it still not working! F**K i want to log in!!!!!!!! come onnnn why is still not working!!! facebook sucks this site gains milions and milions per day, why it sucks so much! ??
I have this problem…so what should I do?
MY ACOUNT NOW IS UN AVAILABLE DID IT WORKS AFTER FEW HOURS OR NO???? OR FEW DAYS ?????
This just happened to me yesterday then last night It suddenly worked again, sO i thought probelm solved. Then today when I went to login the message is back.
Terrific
i need an answer/solution to this problem
Same problem… any solutions?
I´ve had the same problem on and off for about 2 months, but since 1 month ago it happens all the time!!
Sometimes I keep trying to log on and on and on and after a number of attempts it´ll work again.
But then I can´t see all my friends and all my photoalbums are gone, I´m not able to write anything in my status.
Does anyone know where I can e-mail them??
the exact same thing is happening to me!
i hate it, i want to e-mail them and complain because i’m tired of it!!!!
SAME THING HAPPENED TO ME A COUPLE OF HOURS AGO!
did any of you guys do things worth reporting??
because I bitched out some guy and was like mean and i thinking he reported me
I am locked out on my laptop and my work computer. However, I have another computer in my house and it works from there. Unsure why all the others are having issues. Might not be an issue with you actual account, but rather with what it configured on the computer you’re using.
Has anyone tried logging from a public computer?
SOLUTION: Clear your temporary history and cookies.
I have tried this on both computers that have been having issues, and it worked on both. Facebook has this solution on their website, but I am including it here for anyone who is checking this site for a fix.
Clearing your cache and cookies
Sometimes your Internet browser may be the cause of the problems you experience on Facebook. To fix your problem, you may need to clear your browser’s cache and cookies. Please follow the instructions below.
Internet Explorer 6.0
Click “Tools,” then “Internet Options.”
On the General tab, in the “Temporary Internet Files” section, click the “Delete Files” button.
Select “Delete Cookies.”
Click “Close.”
“Quit” the browser.
Internet Explorer 7.0
Click “Tools,” then “Delete Browsing History.”
In the “Temporary Internet Files” section, click on “Delete Files” and select “Yes.”
In the “Cookies” section, click on “Delete Cookies” and select “Yes.”
Click “Close.”
“Quit” the browser.
Internet Explorer 8.0
On the Internet Explorer Tools menu, click “Internet Options.”
The Internet Options box should open to the General tab.
On the General tab, in the Browsing History section, click the “Delete…” button.
In the “Delete Browsing History” window that comes up, make sure that “Temporary Internet Files” and “Cookies” are selected.
Click the “Delete” button and restart the browser.
Safari 3.0 and 4.0
Open Safari.
Select “Empty Cache.”
Click “Empty” on the “Are you sure?” message.
Select “Preferences,” then the Security tab, “Show Cookies,” “Remove All.”
Firefox 3.0 for PCs and Macs
Click “Tools” and select “Clear Private Data.”
Make sure that “Cache” and “Cookies” are selected.
Click on “Clear Private Data Now.”
Exit and relaunch browser.
Firefox 3.5 for PCs and Macs
Click “Tools” and select “Clear Recent History.”
Make sure that “Cache” and “Cookies” are selected.
Click on “Clear Now.”
Exit and relaunch browser.
this is all rubbish its still not workin wot d hell makin a/c on facebuk was ma biggst mistake eva evry 3rd de m facin this prob…! blooody unproffsnal
I tried this before finding this blog and it’s a no go. Additionally, I have tried logging in at on a laptop and two desktops. My husband can login to his account just fine….
lucky us???
thanks, this solution worked for me and my site is now back to normal – cheers for the info (:
as i heared in other blog they upgrade facebook engine and they close some accounts for a part of time, and guess what! we are those accounts! :’(
and we don’t know when it gonna end this!!! grrrrrrrrrrrrr
OMG, same ere here this is all bullshit, it so happened to be my account as well, im so pissed =(
hi’
i’m having the same problem for few days.
i’ve not be able to log onto facebook since Saturday…….This is getting ridiculous!
I have not been able to access my Facebook account at all today because of ‘Site Maintenance’ I’m getting withdrawal symptoms. I am concerned about my Cafe, Farms, Fishes, Rollercoasters and more. How long do I have to wait to get back on. Not to mention all my friends around the World that will be wondering where/ how I am.
One annoyed Facebook user
Site Maintenance same here 36hrs so far
I have five computers tried them all. I can log on my wifes account on all the computers with no problems.
I have had this problem as well and My mom can get on hers but i cant get on mine.
This has been happening to me all weekend since October 23. It is not the 26th and I cannot get on. My nonprofit organization, Ark of Hope For Children and our FB causes are in the middle of Parade’s America’s Giving Challenge where we can win $1,000/day or $50K grand prize BUT I can’t even get on to spur people on and/or thank them for donations. arrggghhhhh How about a little more info Facebook?
http://www.causes.com/abusedkids
http://www.causes.com/arkofhope
its been like this allday and when my friends go on my page it says i have no posts but all my pics ares till ther! this is a lode of rubbish facebook is bs needs to sort itsself oput
Same problem WTF!!
can i make new account using the same email add if facebook cannot fix this …..
up to when we will wait to fix this problem
Me too — My FB has been saying Account Unavailable
Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours. We apologize for the inconvenience.
it has been this way for 3 days – it doesnt seem normal…
I am getting this “account unavailable due to site maintenance” error since morning… no luck after several tries… what’s going on? I tried clearing my temp files, cookies, using m.facebook.com (content error here)… Argh….
FB: get your act together… whole day site maintenance…. are you building the servers from scratch?
Locked out since last evening…
anyone has the key?
any help appreciated…
Who can I contact to fix this problem, its been 26 hours now and I am really pissed off.
My wife has been locked out for over 24 hours now as well – apparently this problem is STILL going on..
Oh my.. mine is doing the same thing. It is the fourth day. This really is not fun. Anybody have any solutions yet?
Hi, I’m experiencing the same problem during last days. Clearing private data seems not useful, the problem remains.
I read some of your account have been hijacked after this, and I seriously worry about it. Anyone can help me? Thanks in advance and pardon for my English, I’m not a native speaker.
my face book say :
“Account Unavailable
Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours. We apologize for the inconvenience.”
and im not so good please help…
: (
yeh dats the same with mine its annoying xx
Same thing is happening to me!
You’re not alone
i am having the same message site maintainence althouh i can get on my phone no prob please does anyone know who i can contact its been 30hours so far
my account on MYSPACE does the same thing! i cant even log on! its rediculous when only mine is under maintenance and everyone elses isnt.
How do we contact Facebook’s admins? I can’t login. “Account unavailable due to site maintenance.”
I got the same problem
I got my personal message changed by some sort of spam one day before and I reported that matter to facebook
After that I got my account locked saying
Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours. We apologize for the inconvenience
This is just frustrating.
Why is facebook ALWAYS doing things like this.
It’s as though it’s never working!
And it’s why i prefer myspace, only all my friends etc are on facebook.
I know i should get a life blah blah blah but this is how i enjoy myself, and contact friends overseas too.
I hope after a few hours i can get on my page or i’m going to kill.
I’ve had the same problem on and off for months and even tried to create a new account but then I couldn’t upload any pictures or find any friends….it’s not worth the time and energy to redo an account I’ve had for over a year. It is very frustrating and poor technical support and customer service.
MYSPACE sucks ass, facebook rules and they are not doing site maintenance they are checking for unauthorized content in your accounts.
I have the same problem with my main account. I’ll be honest, I have ghost accounts. So I tried my ghost accounts, surprisingly I was able to log them in… what the heck’s wrong with my main account?!
My facebook account went down tonight around 7 pm. Says under maintanence. I think it has happened before. But I am really upset about this. I am in the midst of getting addresses for my wedding which is in April and I cannot receive any of my friends addresses right now without being on the account. Has anyone’s problem been resolved?
omg, this is sooo fustrating! I’ve been reading everyones comments and some say its has already been 4 days!! I cannot not use facebook for 4 days!! It’s not possible, im not gonna survive!! please please is there a solution??
To facebook: really you should probably work on your site some more because a lot of people are complaining!
From a facebook addict